Frequently Asked Questions
Everything you need to know about shopping with Spindizzy.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please visit our Returns Center to initiate a request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets including Apple Pay, Google Pay, and PayPal.
Do you offer international shipping?
Currently, Spindizzy ships to the United States and Canada. We are working on expanding our international shipping options in the near future.
What should I do if I receive a damaged item?
If your order arrives damaged, please contact our customer support team within 48 hours of delivery with photos of the damage, and we will arrange for a replacement or refund.